Digital transformation can be defined as the adoption of digital technologies to modify existing business processes or create new ones. It also optimizes company culture and Jewelry Retouching Service customer experiences to meet the demands of a competitive and changing marketplace.
This reinvention of a business in this growing digital age is what we call digital transformation and goes beyond traditional roles such as:
customer service;
marketing ;
sales.
It is a transition that begins and ends with everything that surrounds customers.
You have to rethink how you do business, as well as how you attract your customers. By doing everything from planning to construction digitally, you'll set yourself up to be flexible, agile, and ready to thrive in the future.
You can also expect a much higher ROI for years to come once you successfully execute your digital transformation strategy.
54% of financial services companies have started the development of a digital transformation strategy, while 68% are already actively managing an advanced strategy.
With consumers becoming more digitally informed, financial companies must be ready to step up their game and meet the demands of this new type of customer.